why ava

Why Ava?

Transparency isn’t just a policy, it’s our golden rule

We are a leading specialist in secure global logistics transportation and delivery of international currency and precious metals. As a dedicated secure logistics company, we oversee every journey and put the interests of our clients at the centre of all that we do, providing precious metals logistics and secure currency logistics across key markets.

While our competitors trade in systems and shipments, we work with people. We are the “people focused” sector reformer in high-security logistics. We create an environment that feels like home for our clients, offering a personal service and a fresh perspective, tackling challenges with specialist thinking.

Being an asset-free organisation is a great advantage as it means we aren’t tied down or limited by infrastructure. We can remain agile and always find the best solution for each client, creating bespoke logistics systems and investing in our international partners at a local level, supporting bullion logistics and precious metal transport wherever our clients operate.

Customer Experience Platform

Unlike some other logistics companies, we believe our clients deserve openness and consistent communication during every stage of transportation. That’s why we’ve created our Customer Experience Platform, the first of its kind within the industry. 

Direct access

You will be able to contact our secure logistics team 24 hours a day, 7 days a week.

Tracking

Log in to see real-time updates of your shipment across our secure global logistics at any time of day.

Secure technology

We provide next-generation, secure technology to protect your high-value shipments and give you of mind.

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  • “Our relationship with Ava is better than our relationship with all other providers. Ava really values customer service. They are available around the clock, which gives us comfort and opens up a huge number of doors when we know we have a partner we can rely upon.”

    Ava client

  • “Their punctuality is right on, their reputation is excellent, as is their customer service. You get what you pay for.”

    Precious Metals sector

    Client

  • “It's very important for our business to be able to monitor live shipments and enable us to view documents, especially proof of deliveries. Providing analytics and invoicing with the platform for the user is very beneficial.”

    Banknote sector

    Client

Insurance

We understand the pressures and risks of transporting pre-refined metals, precious metals and bullion and that’s why we are insured by Lloyd’s of London up to $400 million for secure global logistics and high-security transportation.

Powered by UK private equity, we are quick to adapt to our clients’ evolving needs. Businesses can trust us to deliver specialist precious metal transport and secure logistics solutions, whatever geopolitical or territorial factors are at play.
 

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Ethics

We are proud to be an ethical company, navigating the world in a logical and legal way across all aspects of our secure global logistics for currency, bullion and precious metals. We do not dabble in ‘grey areas’. We do the right thing by our clients, our partners and our code of ethics. Every lane of our business has a specific SOP (Standard Operating Procedure) for the transport of cash, banknotes and precious metals. Ava is setting a new benchmark for integrity and reliability in secure logistics and high-security transportation

Risk Management

We have an in-house Risk Director and a Risk Management Team focused on secure global logistics for currency, bullion and precious metals. Our attention to detail and comprehensive approach to risk management make us responsive, credible and flexible across complex cross-border movements and high-security transportation. We are elevating industry standards precious metals logistics and secure currency logistics – something we believe is long overdue

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The Ava difference

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Know Your Customer

Partners, clients and the clients of clients complete KYC (Know Your Customer) Due Diligence for all secure global logistics, cash and currency movements, bullion and precious metal transport, both prior to commencing services and on an ongoing basis.
 

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Partner collaborations

Engagement with partners, including enhancement of current SOPs, is ongoing, based on volumes, risk profile and client feedback across our global secure logistics network.

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Physical audits

All partners, and airports on all lanes of business for secure global logistics and precious metal transport are also subject to a physical audit by our Risk Management Team.

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Secure Operating Procedures

All lanes of business in our secure logistics network adhere to bespoke SOPs documented by our Risk Management Team for the movement of currency, bullion and precious metals.

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Monthly reviews

All countries where we conduct business  and operate our secure global logistics network are reviewed on a monthly basis and assigned risk ratings for currency, bullion and precious metal transport.

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Risk ratings

Risk ratings, along with other factors, help determine how and when further audits are conducted across our secure logistics operations.

Our expertise

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We plan, we track, we communicate, we deliver.

We are Ava.

the home of secure global logistics

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